Section 1: Attendance and Course Participation
1.1 Mandatory Attendance:
Consistent attendance is crucial for student success at
Vephla University. Our live, expert-led sessions offer
dynamic, real-time interaction that helps students fully
understand and engage with course content. Missing classes
without valid reasons can cause students to fall behind,
which may impact their overall performance and progress in
the course. Students who miss too many classes may be
deferred to the next cohort to help them
better catch up on missed lessons. Deferment decisions are
made at the discretion of the mentor and are designed to
ensure students have a solid grasp of the material before
advancing.
1.2 Certification and Attendance:
Attendance is not only crucial for ongoing learning but
also for certification. To be eligible for certification,
students must maintain a certain level of attendance.
Missing key sessions may result in ineligibility for the
final certification test, which is critical for graduating
from the program. Students who fail to meet the attendance
requirements risk deferment and may need
to retake lessons with the next cohort before they can be
certified.
1.3 Live Participation and Engagement:
Active participation is expected during live sessions.
Students are encouraged to ask questions, engage in
discussions, and interact with their peers and mentors.
This interactivity is a key component of our practical
learning approach, which equips students with real-world
skills. Engaging fully in each session is essential for
mastering the material and progressing through the course.
Section 2: Section 2: Deadlines and Assessments
2.1 Importance of Meeting Deadlines:
Timely submission of assignments, projects, and
assessments is fundamental to staying on track at Vephla.
Every task is designed to build on previous lessons, and
missing a deadline can disrupt this progression. Students
are expected to adhere strictly to all deadlines unless
otherwise stated by their mentors.
Missing deadlines without an approved
reason may result in deferment to a later
cohort, giving students additional time to catch up, but
delaying their progress and graduation.
2.2 Consequences of Missing Deadlines:
Students who consistently miss deadlines may face academic
consequences, including deferment. This policy is in place
to maintain structure and ensure that all students
progress through the course at a manageable pace.
Deferment for failing to meet deadlines
may result in students being unable to graduate with their
original cohort and potentially having to pay a
deferment fee if they defer to a new
cohort after their current one has graduated.
2.3 Certification Test Phases:
Vephla University employs a two-part certification process
to evaluate student progress:
- Progress Test: This test occurs midway through the course and assesses students' understanding of the material up to that point. It is designed to ensure that students are keeping pace with the course and mastering the required skills.
- Final Certification Test: At the end of the course, students will take a comprehensive certification test. Passing this final test is mandatory for receiving certification. Failure to attend or pass the certification test may result in deferment, and students will need to wait for the next available test session.
Missing either of these crucial assessments can significantly delay course completion and certification.
Section 3: Study Pages Conduct
3.1 Use of Study Pages for Academic Purposes:
Vephla’s study pages are dedicated to academic discussions
and learning. Students are prohibited from using these
pages for personal complaints, unrelated discussions, or
technical issues.
Posting personal concerns or complaints
on study pages, even if valid, is disruptive and can
negatively affect other students’ learning experiences.
Any personal issues, whether academic or technical, must
be directed to the support team at
support@vephlauni.com. Persistent misuse
of study pages may lead to
escalation and deferment to ensure that
the learning environment remains focused and free from
distractions.
3.2 Reporting Technical Glitches:
If a student encounters a technical issue, they must
contact the support team directly rather than posting the
problem on the study pages. Technical glitches can be
resolved quickly by the support team, ensuring minimal
disruption to the learning experience. Using the study
pages to report these issues is prohibited, as it
distracts from the academic focus.
3.3 Prohibition on Sharing External Learning
Materials:
To ensure a structured and coherent learning process,
students are not allowed to share external learning
materials or resources, such as third-party tutorials, on
the study pages. Sharing such materials can lead to
confusion and “tutorial hell,” where students become
overwhelmed by conflicting information. Vephla’s
curriculum is carefully curated to provide a clear and
focused learning path, and external resources may
interfere with this. Sharing unauthorized materials can
result in disciplinary action or
deferment.
Section 4: Professionalism and Respectful Communication
4.1 Respect for Mentors and Peers:
Students must communicate respectfully with mentors and
peers at all times. Vephla University fosters an inclusive
and professional learning environment where every
individual is treated with respect, regardless of their
background or skill level.
Rude or disrespectful communication
towards mentors is not tolerated. Any instance of such
behavior may result in
immediate suspension or
deferment, with no tolerance for
disrespect.
4.2 Peer-to-Peer Support and Individual
Accountability:
Collaboration among students is encouraged, but every
student is responsible for raising their own concerns and
managing their own progress.
Students are not allowed to act on behalf of
others
or speak for their peers. If a student has a concern, they
must communicate it directly with the support team or
mentor. This ensures that all issues are handled promptly
and professionally, without confusion or delays.
4.3 Focused Academic Discussions:
All communication on study pages must remain relevant to
the course material. Off-topic discussions or personal
conversations are not permitted. Students are encouraged
to engage actively with the course content, ask questions,
and discuss the material, but
personal issues or unrelated discussions
should be handled privately through appropriate channels.
Section 5: Support Channels and Handling Issues
5.1 Directing Issues to Support :
Any issues related to course access, technical problems,
or personal concerns must be directed to
support@vephlauni.com. This ensures that
concerns are addressed efficiently without disrupting
other students. Posting issues on study pages will not
only distract from the learning process but may also lead
to disciplinary action, including
deferment.
5.2 Specialized Departmental Support:
Each school within Vephla (e.g., Design School,
Engineering School) has its own specialized support team.
Students should reach out to the appropriate support
department depending on their course to ensure they
receive the best possible assistance.
Section 6: Certification and Graduation Process
6.1 Graduation Standards and Requirements:
Graduation at Vephla University is based on fulfilling
academic and professional standards as determined by the
mentors. In addition to passing both the
Progress Test and
Final Certification Test, students must
meet additional standards set by their mentors, which may
include portfolio completion, project
submissions, and other course-specific requirements.
Failure to meet these standards may result in
deferment and a delay in graduation.
6.2 Certification and Graduation Code:
To officially graduate and receive certification, students
will be issued a unique graduation code.
This code signifies that the student has met all the
requirements set by their mentors and the institution. If
these requirements are not met, the mentor may decide that
the student must defer their graduation
until they have completed the necessary work.
Section 7: Deferment and Associated Fees
7.1 Deferment Policy:
Students who are
deferred before the end of their course
due to missed deadlines, attendance issues, or failure to
meet course standards will not be required to pay a
deferment fee if they are deferred to complete their work
within their original cohort. However, students who
defer to a new cohort after their
original cohort has graduated may be required to pay a
deferment fee to cover the additional
administrative and instructional costs associated with
joining a new cohort.
7.2 Certification Test Deferment:
Missing a certification test, either the
Progress Test or the
Final Certification Test, may result in
deferment to the next available test date. This delay can
impact a student’s ability to graduate on time, and
students may be required to wait until the next cohort
takes the certification test.
Multiple missed tests or failure to pass
the tests after deferment may result in additional fees or
retesting requirements.
Section 8: Guidelines on Extra Learning Sessions
8.1 Unauthorized Extra Learning Sessions:
Students are not allowed to organize or participate in
unauthorized extra learning sessions
outside of the structured learning experience provided by
Vephla. All learning activities must be led by approved
mentors to ensure quality and alignment with the course
curriculum. Unauthorized sessions can lead to confusion
and disrupt the structured progression of the course.
8.2 Social Media and Portfolio Building:
Vephla encourages students to share their
learning journey on social media and
actively build their professional portfolios as taught
during the course. Engaging with these opportunities is
critical for personal branding and career advancement.
Failure to participate in portfolio building, as outlined
by your mentor, may result in
sanctions or
deferment as it is considered a key
component of your academic and professional progress.
Section 9: Rights, Restrictions, and Use of Services
9.1 Access to Services:
By enrolling at Vephla University, students are granted
access to a wide range of services, including live
sessions, recorded classes, career support, and internship
opportunities. These services are available to help
students maximize their learning experience and achieve
their career goals.
9.2 Rights and Responsibilities:
Students have the right to a respectful, inclusive, and
supportive learning environment. In return, they are
expected to respect the rights of others, participate
actively in their education, and uphold the policies and
values of Vephla University. Failure to do so may result
in disciplinary action.
Section 10: Refunds
10.1 Refund policy:
At Vephla Uni, we are committed to maintaining
transparency and fairness in our refund policy. Students
are eligible for a full refund only if they have not
attended any classes, accessed student materials, logged
into the student portal, or used any of our systems or
resources. Participation in even a single session or
access of any course resource will disqualify the student
from receiving a full refund.
In exceptional cases, students who have attended fewer than two lessons may submit an appeal for a partial refund. To do so, they must email the Registrar’s Office at registrar@vephlauni.com, copying the Finance Team at finance@vephlauni.com. If approved, the student will receive a 40% refund of the fees paid. Please note that this exception is granted solely at the Registrar's discretion, and approval is not guaranteed.
Students who have attended two or more sessions are not eligible for any refunds under any circumstances.
We encourage all students to carefully evaluate their commitment before commencing their Learning journey with Vephla Uni. Thoughtful decision-making ensures a smoother experience for all.
Refund Process
To request a refund, please request
here.
Refund requests undergo a review process managed by the Registrar's Office, which typically takes up to four weeks. Kindly Note that Decisions made following this review are final and cannot be appealed further hence kindly be sure to think through the decision before submitting your refund form.